privacy policy
The privacy of visitors to the SP website is an important issue. SP takes every effort to protect your information and limits its collection to what is necessary to administer our business, provide you with the highest quality service, and continue to offer you information and opportunities we think will be of interest.

As a matter of principle we will not disclose any individual information to other organisations.

It is our intention to keep the number of links to external sites to a minimum, but recognise that at certain times SP contain links to other sites whose content and privacy policies are beyond our control. SP endeavour to work only with organisations that share similar values to ourselves and respect visitor's privacy we are not responsible for the content or the privacy practices employed by other sites.

General DPA Statement
SP in accordance with the requirements of the Data Protection Act 1998 has a responsible, publicised policy for the control and use of personal information data. SP employs reasonable efforts to bring this policy (published online) to your attention.

Personal information in this policy refers to names, addresses, telephone, fax, email address, title, positions and other such information relating to an individual whether you are acting in your own capacity or working in business.

SP collects personal information in a variety of ways whether you or your organisation has made contact with SP, or SP has made contact with you. This may include but is not limited to telephone, email, seminars or events, questionnaires or other promotional campaigns each recording your interest in SP and its products and services. This information is stored in SP's secure database to help us to provide improved products, services, administration, support and marketing.

Collection Statement
SP collects personal information from our visitors for three primary purposes:

1. To deal with the information you request more expediently.
2. To help us create web site content which is more relevant to you.
3. To alert our subscribers immediately to new threats recommend protection strategies.

Collection and Use
Our web server tracks and collects general information about the visits to our web site. For example, we compile statistics that show the daily number of visitors to our site, the daily requests we receive for particular web pages, the types of browser's visitor's use, the visitors' domain names, and the referring site.

Entitlement to disclosure
In accordance with the Data Protection Act 1998, you are entitled to request a copy of the information SP holds about you. SP is entitled to charge a fee for complying with this request.

If you become aware that the personal information SP holds about you is inaccurate, you may request that we amend it. Any requests should be made in writing to us at the following address:

Data Manager
Clarendon House
59-75 Queens Road
Reading
Berkshire
RG1 4BG